Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.

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SecuX W20

Vault-grade Hardware Wallet for NFT and Crypto

Lightweight and durable, W20 is the ultimate wallet for urban nomads.

• Certified CC EAL5+ • Large Touchscreen
• Color display • Hands-on Clear-sign
• 10,000+ coins/tokens • NFT supported
• Multi-chain • Mobile iOS / Android
• Bluetooth • WalletConnect
• Web-based App • USB Micro-B
• Dynamic PIN Entry • Passphrase
• Up to 500 accounts • MetaMask integration (QR-based)
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$119.00

Free Shipping For Orders Over $150
VAT and duties not included

Technical Specs

Security

Secure Element Chip: Infineon SLE 97
Chip certification: EAL5+

Size & Weight

Device size: 89 x 59 x 13 mm / 3 1/2 x 2 5/16 x 1/2 inch
Device weight: 62g /1.8 oz
Packaging size: 125 x 105 x 38 mm / 4 7/8 x 4 1/8 x 1 1/2 inch
Packaging weight: 158g / 0.34 lbs

MCU

Nordic nRF52840

Display

Screen type: LCD Touchscreen
Display size: 2.8"
Resolution: 360 x 240 pixels

Connectivity

Bluetooth® 5 BLE
USB2.0 Micro-B

System Requirements

Mobile
iOS12+ or Android 6.0+

Computer
Mac OS 10.13.6+ or Windows 10+, Linux or Chrome OS with browser installed
(Chrome V.71+ or Opera V.57+)

Power & Battery

Built-in rechargeable lithium-ion 600mAh (milliampere/hour)
Depending on the frequency and duration of each use, the device is capable to stay on at full charge for several months*.
*7 hours of uniterrupted continuous use at full charge.

Finish

Textured durable plastic

Supported Assets

8000+ NFTs, coins & tokens


SecuX W20 hardware wallet

What's in a box

1x SecuX W20 hardware wallet
1x USB Micro-B cable
1x Protective case
2x Recovery sheets
1x Quick guide

Shipping, return & warranties

Important Notice: Potential Shipping Delays During Holiday Season (December 2023 - January 2024)

We would like to inform our valued customers that during the Christmas and New Year holiday season, from December 2023 to January 2024, order shipments may face disruptions and delays. This is due to a significant increase in workload and unforeseeable weather conditions, as informed by our courier service providers. We kindly ask for your understanding and patience should your order be affected by these seasonal factors. Your satisfaction remains our top priority, and we are committed to delivering your orders as efficiently as possible during this busy period.

Shipping

Processing and Shipping Times

We will process and ship your order within 3 business days of receiving it. Shipping times may vary depending on your location, but most orders will arrive within 14 business days.

Shipping Method

We use international couriers for all of our shipments. You will receive a shipping confirmation email with a tracking number once your order has been shipped.

Shipping Fees

Shipping fees will be calculated based on your order's total weight, dimensions, and shipping destination. You will be able to see the shipping cost during the checkout process.

International Shipping

We currently do offer international shipping*, please note that customs fees and duties may apply and are the responsibility of the customer.

*Due to customs and courier restrictions, we are currently unable to ship to the following countries: Turkey, China, Brazil, Russia, Belarus, Ukraine and Vietnam.

Return

Returns and Exchanges

If you are not satisfied with your purchase, you may return it for a full refund or exchange within 14 days of receiving your order. The item must be in its original condition and packaging, with all tags and labels attached, and all the tamper-proof stickers intact.

Return Process

To initiate a return or exchange, please contact our customer service team at help@secuxtech.com to receive a return authorization number. You will be responsible for the cost of shipping the item back to us, unless the item is defective or damaged.

Refunds

Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If the item meets our return policy requirements, we will issue a full refund to your original payment method within 30 business days. Please note that the final amount refunded may be subject to fees applied such as handling and processing fees. We will deduct these fees from the total amount of your refund.

Exchanges

If you would like to exchange an item, please contact our customer service team to receive a return authorization number and instructions on how to exchange the item. We will ship the new item to you once we receive the original item. Please note that additional fees may occur such as shipping, handling, and processing fees.

Warranty

Warranty Coverage

We offer a 2-year limited warranty for all of our hardware wallets. The warranty covers any defects in materials or workmanship that occur during normal use of the device.

Warranty Period

The warranty period starts on the date of purchase and lasts for 1 year.

Claim Process

If you experience any issues with your device during the warranty period, please contact our customer service team at help@secuxtech.com to initiate a warranty claim. You will be required to provide proof of purchase, such as a receipt or order confirmation and the device serial number.

Warranty Remedies

If we determine that the issue with your device is covered under warranty, we will repair or replace the device at no cost to you. If the device cannot be repaired or replaced, we may offer a refund or credit towards a new device.

Exclusions

The warranty does not cover any damages caused by misuse, abuse, neglect, or unauthorized modifications or repairs. The warranty also does not cover any damages caused by natural disasters, accidents, or other external factors.

Limitations of Liability

Our liability under this warranty is limited to the repair or replacement of the device, or a refund or credit towards a new device. We are not liable for any indirect, incidental, or consequential damages arising from the use of the device.

Disclaimer of Other Warranties

This warranty is the sole and exclusive warranty for our consumer electronic devices, and there are no other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.

Apart from the rights and responsibilities described in this section, and to the extent permitted by law, SecuX declines all liability for loss of profits, proceeds, income, value or data, or compensation for indirect damages.

Ultimate Security

Ultimate Security

Certified CC EAL5+
Infineon Solid Flash CC EAL5+ Secure Element (SE) chip embeded

Offline and Unhackable

Store your private key offline away from hacking threats and phishing attacks.

Hands-on Clear-sign

- Clear-view display of transaction details
- Hands-on device authorization

PIN protected

- Dynamic kepad for PIN entry
- Automatic reset after 5 unsuccessful PIN entries

Easy to use

Large Color Touchscreen

2.8 inch large touchscreen allows secure, easy and instant verification

SecuX W20

View Balance On-device

Browse portfolio and account balances directly on your hardware wallet*

10000+ Coins & Tokens Support


Manage 10,000+ coins and tokens on over 300 chains such as Bitcoin, Ethereum, Tether, USDC, BNB, XRP, Cardano, Polygon, Dogecoin, Shiba Inu, Solana, Tron, Litecoin, Avalanche etc.

Setup in seconds

MetaMask Support

Connect to MetaMask via QR-based linking

WalletConnect

Fast & easy access to DeFi & marketplace

Cross-platform

Connect to mobile or desktop

Dual-Connectivity

Bluetooth5 / USB Type-C enabled

Store safe, pay smart

SecuX W20

Extra Mile for Safety

The extra step of a physical verification on SecuX cold wallets means you go the extra mile to protect your coins.

SecuX W20

Total Security Solution

SecuX offers a complete cold storage solution to generate and store your private key OFFLINE away from hacking threats.

Find your perfect wallet

Find your perfect wallet

Are you a crypto whale, an NFT OG, or both?

Choose the one just right for you

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Your keys, your coins

Generate and store your seed phrase and private key offline and secure

Ultimate Hackproof Solution

Cold Wallet

Generate private key offline with a cold wallet

X-SEED

Store your seed phrase offline with X-SEED

Hackproof

Complete COLD & OFFLINE security